We do not accept returns or exchanges of any courses or training materials purchased by or shipped to you. If any physical items purchased by you are defective, please contact us at 1-888-390-5574 with details of the product and the defect. If requested you can send the item you consider defective to:
Upon receipt of the returned physical product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.