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Returning from lunch you see that you have three missed calls. You call them back and find out that they are passengers who report an incident that occurred with one of your drivers. They each recount the incident similarly:

The bus arrived at the 2nd Street stop where two passengers boarded using the rear entry and two passengers exited from the front exit. The second passenger to exit attempted to retrieve her bicycle from the storage rack on the front of the bus, but the driver accelerated before she could retrieve it. The passenger jumped back to avoid injury and scuffed her knee on the corner of the bus and her elbow on the pavement. The bus driver did not stop. One passenger indicates that he heard the driver chuckle while accelerating and that he thought the driver smelled like booze. The driver denies that he knew the incident occurred, but did admit that there was an unclaimed bicycle still on his rack.

What do you do? Do you know where to find the answer?

Can you order a drug or alcohol test?

What if a supervisor witnessed the incident on camera?

What if the passenger was seriously injured? Killed?

In this DER training course geared toward FTA-regulated employers you will learn everything you need to know to become a DER including:

  • What it means to be a DER;
  • The roles and responsibilities of a DER;
  • The requirements for a DOT Program under your specified agency;
  • How to manage a drug and alcohol-free workplace program for DOT covered employees;
  • The drug and alcohol testing process and how to handle problems in testing;
  • Which regulations apply to your company and how to stay in compliance;
  • How to select and monitor service agents;
  • Training requirements for employees and supervisors;
  • Which records must be kept and for how long; and
  • Best practices to avoid a poor audit result.

You will also receive resources, reference materials, and helpful guides to help you while becoming a successful Designated Employer Representative.

  • Successful Designated Employer Representative (DER) students will be able to manage a drug and alcohol free workplace policy within their organization including providing the necessary training to employees and making determinations of when to test and when a refusal should be determined.
  • Successful students will be able to express an understanding of industry terms and the protocols involved with the DOT and FTA regulations by completing an online quiz with 75% or greater proficiency.